Love It Or Your Money Back

100% Money Back Guarantee 

We’re totally obsessed with our products, and we’re so confident you’ll love them too that we’re offering a 30-day, 100% money-back guarantee! No risks, just smooth, glowing skin. We’ve got your back, girl, and we’re here to make sure you’re 100% happy with your purchase—no time or money wasted here.

We know online shopping can feel like a gamble, but with us, you’re covered. If you’re not loving your product, don’t stress. Reach out within 30 days, and we’ll make it right. We recommend giving it a full try to experience the magic, but if you’re still not feeling it, we’ll issue a full refund—no questions asked! Trust us, girl, we’re here to help you achieve your healthiest, glowiest skin ever.

Didn’t fall in love? Let’s get your refund sorted, babe!

1. Send us an email at hello@supachi.com within 30 days of purchase, and indicate which product you wish to claim.
2. We will process your refund, no questions asked.

MONEY BACK TERMS AND CONDITIONS

  1. The Money Back Guarantee is only valid for orders placed on www.supachi.com and can only be applied for on the Supachi website
  2. Unused product and order confirmation must be returned to Supachi to be eligible for your money back
  3. Application forms:
    1. must be fully completed and pre-lodged on our website;
    2. order confirmation must be returned with product;
    3. will not be processed, returned or acknowledged if incomplete or incorrect;
  4. Supachi product:
    1. must be returned with order confirmation;
    2. must have been tried for at least 30 days;
  5. Proof of purchase (order confirmation with item circled) must be returned.
  6. One refund of one product only per family at any one address.
  7. Refund must be applied for no less than 30 days after purchase.
  8. Application for refund must be post marked no more than 31 days after purchase.
  9. Refund Payments will be made:
    1. for the amount on the original purchase receipt or RRP, whichever is less;
    2. by refund to your original method of payment;
    3. no cheques or other forms of refund will be used within 60 days of receipt of application form and unused product postage costs will not be refunded. Supachi reserves the right to reject any application it deems inappropriate or an abuse of the offer, or the subject of fraud.
  10. Supachi reserves the right to change these terms and conditions without prior notice.
  11. Supachi will not be held responsible for orders lost in transit.